Network Administrator and Desktop Support
GTS Technologies (PTY) Ltd
May 2004 – Jan 2005
Remote Client support
This combined course covers the fundamentals of IT infrastructure and networking, preparing participants for CompTIA’s A+ and Network+ certifications. Participants will learn essential skills in hardware, software, troubleshooting, and networking protocols, gaining a comprehensive understanding of IT systems and network technologies. The course includes hands-on labs, real-world scenarios, and exam preparation to ensure participants are well-equipped to pass the A+ and Network+ certification exams. Upon completion, participants will have the knowledge and certification credentials necessary to pursue entry-level positions in IT support and networking roles.
Desktop Support Server / Client Based Networking
This certification program is designed to validate the skills and knowledge required to support end-users and troubleshoot desktop environments running on the Windows operating system. Participants will learn how to diagnose and resolve common desktop issues, configure and maintain hardware and software components, and provide technical support to users in a business environment. The MCDST certification demonstrates proficiency in supporting Windows-based desktop systems and serves as a valuable credential for IT professionals seeking roles in desktop support, help desk, and technical support positions.
Administration / Support
This certification program is designed to validate the skills and expertise required to administer and manage Microsoft technologies and solutions. Participants will learn how to deploy, configure, and maintain various Microsoft products and services, including Windows Server, Active Directory, Microsoft 365, Azure, and more. The certification covers a range of administrative tasks, such as user management, security implementation, data management, and system monitoring. By earning the Microsoft Certified Administrator credential, IT professionals demonstrate their proficiency in managing Microsoft environments effectively, making them valuable assets in organizations relying on Microsoft technologies for their operations.
Network Setup and Installation
The MCSE certification is a prestigious credential for IT professionals who specialize in designing, implementing, and maintaining Microsoft server infrastructure solutions. Participants gain expertise in deploying and managing various Microsoft technologies, including Windows Server, Active Directory, Exchange Server, SharePoint, and more. The certification program covers advanced topics such as server virtualization, cloud integration, and hybrid environments. By earning the MCSE credential, IT professionals demonstrate their proficiency in designing and managing complex Microsoft-based solutions, making them highly sought-after candidates for roles such as systems engineer, infrastructure architect, and IT consultant.
